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TERMS & CONDITIONS
SOUTHWEST® RAPID REWARDS® PROGRAM INFORMATION
The Southwest Rapid Rewards® Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for a particular Southwest® flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and are subject to change at any time until the booking is confirmed. Rapid Rewards points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply, please visit opens overlaySouthwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.
$75 SOUTHWEST ANNUAL TRAVEL CREDIT
A statement credit will automatically be applied to your account when your Southwest Airlines Rapid Rewards® Priority Card is used for Southwest Airlines® purchases (excluding Upgraded Boardings and inflight purchases), up to an anniversary year maximum accumulation of $75. Anniversary year means the year beginning with your account open date through the first statement date after your account open date anniversary, and the 12 monthly billing cycles after that each year. Eligibility for a $75 Southwest Annual Travel Credit for accounts that switch to this product: Account open date is the date the switch is official in the Chase system. Statement credit(s) will post to your account the same day your Southwest Airlines purchase posts to your account and will appear on your monthly credit card billing statement within 1-2 billing cycles. The $75 Southwest Annual Travel Credit will be issued for the year in which the transaction posts to your account. For example, if you buy a Southwest Airlines ticket, but the airline does not post the transaction until after your current anniversary period ends, the cost of the ticket will be allocated towards the following year’s Southwest Annual Travel Credit maximum of $75.
SOUTHWEST UPGRADED BOARDINGS
Each anniversary year you will be reimbursed for the purchase of up to 4 Upgraded Boardings which are positions A1-A15. Upgraded Boardings may be purchased at the departure gate or ticket counter on the day of travel only, when available. Price of Upgraded Boardings is based on your itinerary. Anniversary year means the year beginning with your account open date through the first statement date after your account open date anniversary, and the 12 monthly billing cycles after that each year. Eligibility for Upgraded Boardings are for accounts that switch to this product: Account open date is the date the switch is official in the Chase system. After you make your purchase with your Southwest Rapid Rewards® Priority Card, you will receive a statement credit for the price of the Upgraded Boardings. Statement credit and purchase of Upgraded Boardings may not post on the same statement; please allow up to 8 weeks for the statement credit(s) to post to your account. You may purchase all 4 Upgraded Boardings at one time or on separate flights; you will only be reimbursed via statement credit for the first four Upgraded Boardings you purchase during your anniversary year. Account must be open and not in default at the time the statement credit is posted to your account.
20% BACK ON INFLIGHT PURCHASES ON SOUTHWEST AIRLINES FLIGHTS
You will receive 20% back on Southwest Airlines® inflight purchases made with your Southwest Airlines Rapid Rewards® Priority Card for drinks and WiFi in the form of a credit card account statement credit. Statement credit(s) will post to your credit card account the same day as your purchase(s) and will appear on your monthly credit card billing statement within 1-2 billing cycles. You will also receive 20% back on inflight purchases made by authorized users on your account. To qualify for the 20% back, purchase must be made with your Southwest Airlines Rapid Rewards® Priority Card and your account must be open and not in default at the time of fulfillment.
EARNING POINTS
See your Card Rewards Program Agreement for more details.
TIER QUALIFYING POINTS
Tier qualifying points (TQP) are earned from revenue flights booked through Southwest Airlines® or when you, or an authorized user, use the Rapid Rewards® Priority Credit Card from Chase to make purchases of products and services, minus returns or refunds. (You’ll earn 1,500 for each $10,000 in purchases up to $100,000 in purchases annually which equal 15,000 TQP. “Annually” means the year beginning with your account open date through the first December statement date of that same year, and each 12 billing cycles starting after your December statement date through the following December statement date.) Tier qualifying points earned during a billing cycle on a Southwest Airlines Rapid Rewards® Priority Credit Card from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted to your Rapid Rewards® account. The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards® program enrollment points; Rapid Rewards reward flights; Rapid Rewards Companion Pass travel; Rapid Rewards partner points except for tier qualifying points earned on the Southwest Airlines Rapid Rewards Priority Credit Cards from Chase; bonus Rapid Rewards points, unless specifically designated as such; non-revenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. Tier qualifying points are not redeemable for travel on Southwest or through the “More Rewards” site.
PRIORITY CHECK-IN AND SECURITY LANE ACCESS
For a complete list of available Fly By® locations, visit opens overlaySouthwest.com/flyby.
SAME-DAY STANDBY
On or before December 31, 2020, A-List and A-List Preferred Members will have free same-day standby benefits. Beginning January 1, 2021, A-List and A-List Preferred Members will have same-day standby benefits free of airline charges, but will be required to pay any additional government taxes and fees associated with changes in their itinerary. On the day of travel, please see a Customer Service Agent at the airport for this benefit and for information regarding any additional government taxes and fees. This benefit is not available at Southwest® kiosks. This benefit will be provided for A-List and A-List Preferred Members traveling prior to the original scheduled departure, between the same city pairs, on the original date of travel, where a seat is available. On flights that do not meet these qualifications, A-List and A-List Preferred Members will receive priority standby and will be required to pay the difference in fare and any additional government taxes and fees if a seat becomes available. A-List Preferred Members will be prioritized ahead of A-List Members. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass, A-List and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member.
COMPANION PASS
Companion Pass qualifying points are earned from your revenue flights booked through Southwest®, your points earned by making purchases with a Southwest Rapid Rewards® Credit Card, and your base points earned from Rapid Rewards partners. Purchased points, points transferred between members, points converted from hotel and car loyalty programs, and e-Rewards, e-Miles, Valued Opinions and Diners Club, points earned from Rapid Rewards program enrollment, tier bonuses, flight bonuses, and partner bonuses (excluding bonus points earned on Southwest Rapid Rewards Credit Cards from Chase) do not count toward Companion Pass. Points earned during a billing cycle on a Southwest Airlines Rapid Rewards Credit Card from Chase are not available for redemption or qualification for Companion Pass status until they are posted on your billing statement and posted to your Rapid Rewards Account. Only points posted on your billing statements and posted to your Rapid Rewards account during the same calendar year are available for qualification for Companion Pass status. For example, if you make a purchase after your December billing statement cycle date, the points on those purchases will not count toward Companion Pass status in the year the purchase was made; they will appear on your January billing statement and post to your Rapid Rewards Account in January. No points or Companion Pass qualifying points will be awarded for flights taken by the Companion using the Companion Pass.
TRAVEL AND PURCHASE PROTECTION
These benefits are available when you use your card. Restrictions, limitations and exclusions apply. Most benefits are underwritten by unaffiliated insurance companies who are solely responsible for the administration and claims. There are specific time limits and documentation requirements. Please refer to your Guide to Benefits for a full explanation of coverages, or call the number on the back of your card for assistance.
BAGS FLY FREE
First and second checked bags. Weight and size limits apply.
NO BLACKOUT DATES AND UNLIMITED REWARD SEATS
No blackout dates and unlimited reward seats apply to flights booked with points.
NO CHANGE FEES
Fare differences may apply.
FREE LIVE TV
Available only on WiFi-enabled aircraft. Limited-time offer. Where available. To view movies and select on-demand TV content, download the Southwest app from the Google Play Store or Apple App Store before your flight.
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