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By email

We will respond within 4 hours.

NOTE: If you see an email or an online screen
that you believe is fraudulent, learn how to
opens in a new windowrecognize and report it.

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By telephone

Inside the U.S.

Outside the U.S.

For all other inquiries about your
credit card
account, please call the phone number listed
on your
credit card statement or on the

back of your credit card.

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By mail

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for
only. Payments
should be mailed to the payment
mailing address.

Dispute a charge

Cardmembers: Please log in to dispute a charge
online or use any one of the above contact methods.
There are certain transactions you cannot dispute
online, such as payments, adjustments, bank fees,
and transactions already in dispute.

Contact Southwest Airlines®

If you have questions about Southwest flights or your
Rapid Rewards® account, call 1-800-I-FLY-SWA1-800-I-FLY-SWA.