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Southwest Rapid Rewards Priority Credit Card Priority Credit Card opens in the same window
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    Chase Online
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    • opens in a new windowView your Rewards Dashboard
    Rapid Rewards®
    • opens overlayCheck your points balance
    • opens overlayBuy points for your next flight
    • opens overlayVisit our interactive destination map
    • opens overlayDownload the Southwest Airlines®   App
    Earn Rapid Rewards points
    • opens overlayRapid Rewards Shopping®
      Shop your way to more points at hundreds of online merchants
    • opens overlayRapid Rewards Dining®
      Enjoy extra points with every meal
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      Earn points when you use your card
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      Earn points when you use your card
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    Southwest Rapid Rewards Priority Credit Card opens in the same window
    Priority Credit Card opens in the same window
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    Premier Credit Card opens in the same window
    Southwest Rapid Rewards Plus Credit Card opens in the same window
    Plus Credit Card opens in the same window
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Contact Chase Card Services

Contact Chase Card Services
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By email

We will respond within 4 hours.

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By telephone

Inside the U.S.
1-800-792-00011-800-792-0001

Outside the U.S.
1-302-594-82001-302-594-8200

For all other inquiries about your
credit card
account, please call the
phone number listed
on your
credit card statement or on the

back of your credit card.

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By mail

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for
correspondence
only. Payments
should be mailed to the payment
mailing address.

Dispute a charge

Cardmembers: Please log in to dispute a charge
online or use any one of the above contact methods.
There are certain transactions you cannot dispute
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and transactions already in dispute.

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Contact Southwest Airlines®

If you have questions about Southwest flights or your
Rapid Rewards® account, call 1-800-I-FLY-SWA1-800-I-FLY-SWA.

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TERMS AND CONDITIONS

SOUTHWEST® RAPID REWARDS® PROGRAM INFORMATION

The Southwest Rapid Rewards® Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for a particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and are subject to change at any time until the booking is confirmed. Rapid Rewards points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at opens overlaySouthwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.

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