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TERMS & CONDITIONS
SOUTHWEST® RAPID REWARDS® PROGRAM INFORMATION
The Southwest Rapid Rewards® Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for a particular Southwest® flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and are subject to change at any time until the booking is confirmed. Rapid Rewards points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply, please visit Southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points and awards.
ADDING AN AUTHORIZED USER:
All correspondence, including credit cards, statements, and notifications will be sent to the name and address on file for the primary cardmember. The primary cardmember is responsible for repaying all balances on this account. Authorized users will have the same account number and charging privileges as the primary cardmember but will not be financially responsible. Chase provides account information to the credit reporting agencies for all account users. This information could impact an authorized user’s credit score. When you tell us to add a user to your account, you’re confirming that you have a relationship with the person or people whose name(s), address(es), and date of birth(s) you’ve told us, that all their information is correct, and that you have their consent to add them. If Chase determines you’ve given us fraudulent name, address, or date of birth information, or did not have such consent, Chase can close this account.
CREDIT CARD PROGRAM RULES
See your Card Rewards Program Agreement for more details.
FREE SAME-DAY STANDBY
Free same-day standby is not available at Southwest kiosks. Please see a Customer Service Agent at the airport for this benefit. New flight must depart within two hours of original scheduled departure, between the same city pairs, and on the original date of travel. On flights outside of the two hour free same-day standby window, A-List and A-List Preferred Members will receive priority standby and will be required to pay the difference in fare if a seat becomes available. Free same-day standby and priority standby will not be provided for non-A-List or non-A-List Preferred Members in the same reservation.
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