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* TERMS AND CONDITIONS
Southwest® Upgraded Boardings: Each anniversary year you will be reimbursed for the purchase of up to four Upgraded Boardings which are positions A1-A15. Upgraded Boarding may be purchased via the Southwest app or opens overlaySouthwest.com beginning 24 hours before departure and ending 30 minutes prior to departure or at the departure gate or ticket counter on the day of travel only, when available. Price of Upgraded Boarding is based on your itinerary. Anniversary year means the year beginning with your account open date through the first statement date after your account open date anniversary, and the 12 monthly billing cycles after that each year. For accounts that switch to this product, account open date is the date the switch is official in the Chase system. After you make your purchase with your Southwest Rapid Rewards® Performance Business Card, you will receive a statement credit for the price of the Upgraded Boarding. Statement credit and purchase of Upgraded Boarding may not post on the same statement; please allow up to eight weeks for the statement credit(s) to post to your account. You may purchase all four Upgraded Boardings at one time or on separate flights; you will only be reimbursed via statement credit for the first four Upgraded Boardings you purchase on the overall business card account during your anniversary year. Account must be open and not in default at the time the statement credit is posted to your account.
GLOBAL ENTRY OR TSA PRECHECK® OR NEXUS APPLICATION FEE STATEMENT CREDIT
To be eligible for this statement credit, you must use your Southwest Rapid Rewards® Performance Business Credit Card to complete either the Global Entry, TSA PreCheck® or NEXUS application and pay the application fee. You will receive one (1) statement credit (up to $100) every four (4) years after the first program (either Global Entry or TSA PreCheck® or NEXUS) application fee is charged to your Southwest Rapid Rewards® Performance Business Credit Card, by you or an authorized user. The statement credit will be posted to your account within twenty-four (24) hours of the Global Entry or TSA PreCheck® or NEXUS program application fee being charged to your card. You are responsible for payment of all charges until the statement credit posts to the account. Global Entry is a U.S. Government program, operated by U.S. Customs and Border Protection (CBP). TSA PreCheck® is a U.S. Government program, operated by the U.S. Transportation Security Administration (TSA). NEXUS is a U.S. Government program, operated by the US Department of Homeland Security. Chase has no control over either program including, but not limited to, applications, approval process or enrollment, or fees charged by CBP or TSA or DHS, and no liability regarding the Global Entry or TSA PreCheck® or NEXUS programs. For complete application details on the Global Entry, TSA PreCheck® or NEXUS programs, including full terms and conditions, go to opens overlayhttps://ttp.cbp.dhs.gov/. Websites and other information provided by government agencies are not within Chase’s control and may not be available in Spanish. The statement credit benefit applies to the Global Entry, TSA PreCheck® or NEXUS programs. Other program applications including, but not limited to Privium are not eligible for the statement credit benefit. To be eligible for this benefit, your account must be open and not in default at the time of statement credit fulfillment.
TSA PreCheck® trademark is used with the permission of the U.S. Department of Homeland Security.
Inflight WiFi Credits on Southwest Airlines Flights
You will receive Inflight WiFi Credits in the form of credit card statement credits for purchases of WiFi access made on WiFi-enabled Southwest® aircraft with your Southwest Rapid Rewards® Performance Business Card. Inflight WiFi Credits are limited to a total of 365 $8 credits per year for all WiFi transactions on the overall business card account. You will not receive a credit for any unused portion of the annual benefit. Statement credit(s) will post to your credit card account the same day as your purchase(s) and will appear on your monthly credit card billing statement within 1-2 billing cycles. Account must be open and not in default at the time the statement credit is posted to your account. WiFi may not be available on all flights or for the full duration of a flight. In order to provide a top-notch WiFi experience Southwest prohibits access to certain high-bandwidth applications and websites. Southwest also prohibits access to certain obscene or offensive content.
TIER QUALIFYING POINTS
Tier qualifying points (TQP) are earned from revenue flights booked through Southwest Airlines® or when you, or an employee, use the Southwest® Rapid Rewards® Performance Business Credit Card from Chase to make purchases of products and services, minus returns or refunds. (You’ll earn 1,500 for each $10,000 in purchases annually. “Annually” means the year beginning with your account open date through the first December statement date of that same year, and each 12 billing cycles starting after your December statement date through the following December statement date.) TQP earned during a billing cycle on a Southwest® Rapid Rewards® Performance Business Credit Card from Chase are not available for qualification for benefits such as A-List and A-List Preferred status until they are posted to your Rapid Rewards® account. The following will not count toward qualification for A-List or A-List Preferred status: Rapid Rewards program enrollment points; Rapid Rewards reward flights; Rapid Rewards Companion Pass® travel; Rapid Rewards partner points except for TQP earned on the Southwest® Rapid Rewards® Performance Business Credit Card from Chase; bonus Rapid Rewards points, unless specifically designated as such; non-revenue travel, unless specifically designated as eligible; stops at intermediate cities on connecting or through flights; and charter flights. TQP are not redeemable for travel on Southwest or through the “More Rewards” site.
SOUTHWEST® $500 FEE CREDIT FOR POINTS TRANSFERS
A statement credit will automatically be applied to your account as reimbursement for fees associated with using your Southwest Rapid Rewards® Performance Business Credit Card to transfer points to another Rapid Rewards Member or a pre-selected charity chosen by Southwest with an active Rapid Rewards account, up to an anniversary year maximum accumulation of $500 in reimbursed transfer fees. Anniversary year means the year beginning with your account open date through the first statement date after your account open date anniversary, and the 12 monthly billing cycles after that date each year. If you switch to this product from another Chase credit card your account open date is the date the switch to the Southwest Rapid Rewards® Performance Business Credit Card is completed. Statement credit(s) will post to your account the same day your point transfer fee purchase posts to your account and will appear on your monthly credit card billing statement within 1-2 billing cycles. Account must be open and not in default at the time the statement credit is posted to your account. Statement credits will be issued for the anniversary year in which the transaction posts to your account. For example, if you transfer points and Southwest does not post the fee transaction until after your current anniversary year ends, the cost of the fee will be allocated towards the following year’s maximum of $500 in reimbursed transfer fees. Points can be transferred with a minimum transfer of 2,000 points and a daily maximum of 60,000 points.
EARNING POINTS
Rewards Program Agreement: For more information about the Rapid Rewards® Performance Business card rewards program, view the latest opens in a new window Rewards Program Agreement (PDF). If you are a Chase Online customer, your Rewards Program Agreement is available after logging in to chase.com. You can also see your Rewards Program Agreement that you received in the mail.
How you can earn points: You’ll earn points on purchases of products and services, minus returns or refunds, made with a Rapid Rewards® Credit Card by you or an authorized user of the account. Buying products and services with your card, in most cases, will count as a purchase; however, the following types of transactions won’t count as a purchase and won’t earn points: balance transfers, cash advances and other cash-like transactions, lottery tickets, casino gaming chips, race track wagers or similar betting transactions, any checks that access your account, interest, unauthorized or fraudulent charges, and fees of any kind, including an annual fee, if applicable. 4 points: You’ll earn 4 points for each $1 spent on purchases made directly with Southwest Airlines®, including flight, inflight, Southwest® gift card, and Southwest Vacations® package purchases. 3 points: You’ll earn 3 points for each $1 spent on purchases at participating Rapid Rewards® hotel and rental car partners. 2 points: You’ll earn 2 points for each $1 spent on purchases in the local transit and commuting rewards category. 2 points: You’ll earn 2 points for each $1 spent on purchases in the following rewards categories: social media and search engine advertising; internet, cable, and phone services. 1 point: You’ll earn 1 point for each $1 spent on all other purchases. 9,000 bonus points each account anniversary year: You’ll receive 9,000 bonus points each account anniversary year. “Account anniversary year” means the year beginning with your account open date through the anniversary of your account open date, and each 12 months after that. 1,500 tier qualifying points: You’ll earn 1,500 tier qualifying points (TQPs) for each $10,000 spent in purchases annually. TQPs can be used to count toward qualification for Rapid Rewards A-List or A-List Preferred status. “Annually” means the year beginning with your account open date through the first December statement date of that same year, and each 12 billing cycles starting after your December statement date through the following December statement date. Information about earning/transferring points to Southwest Airlines®: Points earned during a billing cycle will be automatically transferred to Southwest Airlines after the end of each billing cycle. Losing points: You’ll immediately lose all points that haven’t been transferred to Southwest Airlines if your card account status changes, or your card account is closed for program misuse, fraudulent activities, failure to pay, bankruptcy, or other reasons described in the terms of the Rewards Program Agreement. Rewards Categories: Merchants who accept Visa/Mastercard credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa/Mastercard procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making rewards offers to you. Please note: We make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won’t qualify for rewards offers on purchases in that category. Purchases submitted by you, an authorized user, or the merchant through third-party payment accounts, mobile or wireless card readers, online or mobile digital wallets, or similar technology will not qualify in a rewards category if the technology is not set up to process the purchase in that rewards category. For more information about Chase rewards categories, see opens in a new windowchase.com/RewardsCategoryFAQs.
Adding An Employee Card
If any employees are allowed to use the account, they will be authorized users and will have equal charging privileges unless individual spending limits are established for them. You, as the Authorizing Officer, together with the company are responsible for any use of the account by you, an authorized user or anyone else permitted to use the account. You, together with the company, are responsible for repaying all balances on the account. All correspondence, including statements and notifications, will be sent to you as the Authorizing Officer. By requesting to add an employee cardholder to the account, you represent all information provided is accurate and is for persons with which the company has a relationship. You also represent that the company has permission to provide the employee information to Chase and to add the employee as a cardholder. If Chase determines any information provided is fraudulent, Chase has the right to close the account.
Priority Check-In And Security Lane Access
For a complete list of available Fly By® locations, visit opens overlaySouthwest.com/flyby.
Same-Day Standby
If there’s an open seat on a different flight that departs on the same calendar day as your original flight and it’s between the same cities, A-List and A-List Preferred Members can get a seat on the new flight free of airline charges. If there isn’t an open seat on this different flight, you can ask a Southwest Gate Agent to add you to the same-day standby list for a flight between the same city pairs that departs on the same calendar day prior to your originally scheduled flight, and you will receive a message if you are cleared on the flight. For both the same-day change and same-day standby benefits, you must change your flight or request to be added to the same-day standby list at least 10 minutes prior to the scheduled departure of your original flight or the no-show policy will apply. Based on the flight status contact preference selected during booking, the message regarding your standby status will be an email or text message with a link to access the boarding pass via the Southwest app, mobile web, or you can visit a Southwest Gate Agent to print off the boarding pass. If there are any government taxes and fees associated with these itinerary changes, you will be required to pay those. Your original boarding position is not guaranteed. Important: These benefits are available only by seeing a Southwest Gate Agent or calling 1-800-I-FLY-SWA®. If you change your flight through any other channel or to a flight that does not meet the requirements outlined above, you will be responsible for the difference in price. If an A-List or A-List Preferred Member is traveling on a multiple-Passenger reservation, same-day standby and same-day change will not be provided for non-A-List or non-A-List Preferred Members in the same reservation. For A-List and A-List Preferred Members who have also qualified for a Companion Pass®, A-List, and A-List Preferred benefits are not available to the Companion unless the Companion is also an A-List or A-List Preferred Member.
COMPANION PASS
Companion Pass® qualifying points are earned from revenue flights booked through Southwest®, points earned on Rapid Rewards® Credit Cards, and base points earned from Rapid Rewards partners. The following do not count as Companion Pass qualifying points: purchased points; points transferred between Members; points converted from hotel and car loyalty programs, e-Rewards®, Valued Opinions, and Diners Club®; points earned from Rapid Rewards program enrollment, tier bonus points; flight bonus points; and partner bonus points (with the exception of the Rapid Rewards Credit Cards from Chase). No points nor tier or Companion Pass qualifying points will be awarded for flights taken by the Companion when flying on a Companion Pass reservation. Points earned during a billing cycle on a Southwest Airlines Rapid Rewards Credit Card from Chase are not available for redemption or qualification for Companion Pass status until they are posted on your billing statement and posted to your Rapid Rewards account. Only points posted on your billing statements and posted to your Rapid Rewards account during the same calendar year are available for qualification for Companion Pass status. For example, if you make a purchase after your December billing statement cycle date, the points on those purchases will not count toward Companion Pass status in the year the purchase was made; they will appear on your January billing statement and post to your Rapid Rewards account in January. Companion Pass Qualifying Points Boost: As a Southwest Rapid Rewards Cardmember, you will earn one boost of 10,000 Companion Pass qualifying points each calendar year. The boost will be deposited into your eligible Rapid Rewards account by January 31st each calendar year or up to 30 days after account opening. To receive Companion Pass qualifying points boost your credit card account must be open and not in default at the time of fulfillment. Only one credit card account per Southwest Rapid Rewards Member (Rapid Rewards Member must be the primary Cardmember on that account), is eligible for one boost of 10,000 Companion Pass qualifying points per calendar year. JPMorgan Chase Bank, N.A. is not responsible for the provision of, or failure to provide, the stated benefits and services.
Travel And Purchase Protection
These benefits are available when you use your card. Restrictions, limitations and exclusions apply. Most benefits are underwritten by unaffiliated insurance companies who are solely responsible for the administration and claims. There are specific time limits and documentation requirements. Please refer to your Guide to Benefits for a full explanation of coverages, or call the number on the back of your card for assistance.
Bags Fly Free
First and second checked bags. Weight and size limits apply.
No Blackout Dates And Unlimited Reward Seats
No blackout dates and unlimited reward seats apply to flights booked with points.
No Change Fees
Fare difference may apply.
Free live TV
Available only on WiFi-enabled aircraft. Limited-time offer. Where available. To view movies and select on-demand TV content, download the Southwest app from the Google Play Store or Apple App Store before your flight.
SOUTHWEST® RAPID REWARDS® PROGRAM INFORMATION
The Southwest Rapid Rewards® Credit Card is brought to you by Southwest Airlines® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards points toward benefits and services. The number of points needed for a particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, fare type, point redemption rate, and other factors, and are subject to change at any time until the booking is confirmed. Rapid Rewards points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply and can be found at opens overlaySouthwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points.
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