TERMS & CONDITIONS

SOUTHWEST AIRLINES RAPID REWARDS^® PROGRAM INFORMATION

The Southwest Airlines Rapid Rewards Credit Card is brought to you by Southwest Airlines^® and Chase. Southwest Airlines is responsible for the redemption of Rapid Rewards^® Points toward benefits and services. The number of points needed for any particular Southwest flight is set by Southwest and will vary depending on destination, time, day of travel, demand, point redemption rate, and other factors and are subject to change. Rapid Rewards Points can only be transferred to the primary Cardmember’s Rapid Rewards account. All Rapid Rewards rules and regulations apply, please visit www.southwest.com/rrterms. Southwest reserves the right to amend, suspend, or change the program and/or program rules at any time without notice. Rapid Rewards Members do not acquire property rights in accrued points and awards.

ACCOUNT ALERTS

Delivery of alerts may be delayed for various reasons, including service outages affecting your phone, wireless or Internet provider; technology failures; and system capacity limitations.

ADDING A USER TO YOUR ACCOUNT

All correspondence, including credit cards, statements, and notifications will be sent to the name and address on file for the primary cardmember. The primary cardmember is responsible for repaying all balances on this account. Authorized users will have the same charging privileges as the primary cardmember but will not be financially responsible. We provide account information to the credit reporting agencies for all account users. This information could impact an authorized user’s credit score. By requesting to add an authorized user to your account, you affirm that the name and address provided are for true person(s) with whom you have a relationship and who are authorized to use your Credit Card. If Chase determines the name and address provided are false, Chase reserves the right to close the account.

ADDING AN EMPLOYEE TO YOUR ACCOUNT

If any of your employees are allowed to use your account, they will be authorized users and will have the same charging privileges as you unless you establish individual spending limits for them. You are responsible for any use of your account by you, an authorized user or anyone else that you permit to use your account. You are responsible for repaying all balances on your account. All correspondence, including statements and notifications, will be sent to you. By submitting this request to add a user to your account, you are agreeing the name and address provided are persons with which you have a relationship and are factual. If Chase determines the name and address provided are fraudulent, Chase has the right to close the account.

CHASE MOBILE^® APP

Chase Mobile^® App is available for select mobile devices. Enroll in Chase Online℠ and download the Chase Mobile^® App. There is no charge from Chase, but messages and data rates may apply. Such charges include those from your communications service provider.