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REDEEM POINTS

with your Marriott BonvoyTM Credit Card

Use Your Points

With the points you’ve accumulated, you can redeem for free nights in more than 7,000 hotels participating in Marriott BonvoyTM in 130 countries and territories.4

Additional Ways to Redeem

Airlines

You can convert your Marriott Bonvoy points into airline miles, enjoy access to airport lounges or package your flight with a car rental or hotel stay using your points.

Learn more at Marriott.com about Airlines(opens new window)

Travel & Leisure

Use your points to tee-off on world-famous golf courses, experiment with a cooking class or enjoy the urban scenery with a city cruise. Your points can also help get you to your destination with travel packages, rental car discounts and cruise ship offers.

Learn more at Marriott.com about Travel and Leisure (opens new window)

Shop with Points

Shop with points online for items ranging from electronics to travel accessories, or use points to purchase vouchers from retailers all over the world.

Learn more at Marriott.com about Shop with Points (opens new window)

Cash + Points

Cash + Points is an online booking option that allows you to combine cash nights and points nights within a single reservation.

Learn more at Marriott.com about Cash and Points (opens new window)
W BARCELONA, SPAIN
Marriott Bonvoy (trademark) logo. List of hotels: LUXURY – Edition (registered trademark). The Ritz-Carlton. The Luxury Collection. St. Regis. W Hotels. JW Marriott. PREMIUM – Marriott. Sheraton. Marriott Vacation Club (registered trademark). Delta Hotels. Westin. Le Meridien. Renaissance (registered trademark) Hotels. Autograph Collection (registered trademark) Hotels. Tribute Portfolio. Design Hotels. Gaylord Hotels (registered trademark). SELECT – Courtyard (registered trademark). Four Points. Springhill Suites (registered trademark). Fairfield (registered trademark). Protea Hotels (registered trademark). AC Hotels (registered trademark) Marriott. Aloft. Moxy Hotels. LONGER STAYS – Home & Villas by Marriott International. Residence Inn (registered trademark). Towneplace Suites (registered trademark). Marriott (registered trademark) Executive Apartments. Element.
Marriott Bonvoy (trademark) logo. List of hotels: LUXURY – Edition (registered trademark). The Ritz-Carlton. The Luxury Collection. St. Regis. W Hotels. JW Marriott. PREMIUM – Marriott. Sheraton. Marriott Vacation Club (registered trademark). Delta Hotels. Westin. Le Meridien. Renaissance (registered trademark) Hotels. Autograph Collection (registered trademark) Hotels. Tribute Portfolio. Design Hotels. Gaylord Hotels (registered trademark). SELECT – Courtyard (registered trademark). Four Points. Springhill Suites (registered trademark). Fairfield (registered trademark). Protea Hotels (registered trademark). AC Hotels (registered trademark) Marriott. Aloft. Moxy Hotels. LONGER STAYS – Home & Villas by Marriott International. Residence Inn (registered trademark). Towneplace Suites (registered trademark). Marriott (registered trademark) Executive Apartments. Element.
Marriott Bonvoy Credit Card Terms and Conditions
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CONTACT US

Secure Email

We will respond within 4 hours.

SECURE EMAIL FORM

NOTE: If you see email or an online screen that you believe is fraudulent, learn how to recognize and report it.

By Telephone

Chase Cardmember Services

Marriott BonvoyTM Consumer Credit Cards:
1-800-338-5960
Marriott BonvoyTM Business Credit Cards:
1-800-346-5538
Collect Call From Outside The US:
1-302-594-8200

Marriott Bonvoy

Guest Services: 1-800-321-7396

Reservations: 1-800-228-2100

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payments mailing address.

Dispute a Charge

Cardmembers: Please log in to dispute a charge online or use any one of the contact methods listed here.

LEARN MORE

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.

CONTACT US

Secure Email

We will respond within 4 hours.

SECURE EMAIL FORM

NOTE: If you see email or an online screen that you believe is fraudulent, learn how to recognize and report it.

By Telephone

Our List of Support Numbers

For Hotel Reservations, Credits and Upgrades:
1-800-542-8680
For Travel Benefits and Credit Card Account Questions:
1-855-896-2222 (TTY: 1-800-955-8060)
For a J.P. Morgan Premier Concierge: 1-877-408-5537
For Marriott Bonvoy Questions and Redemptions: 1-866-922-6882

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payments mailing address.

Dispute a Charge

Cardmembers: Please log in to dispute a charge online or use any one of the contact methods listed here.

LEARN MORE

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.