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PROTECTION BENEFITS

keep you secure when using your Marriott BonvoyTM Premier Credit Card

Purchase Protection

Covers your new purchases for 120 days against damage or theft up to $500 per claim and $50,000 per account.*

Extended Warranty Protection

Extends the time period of the U.S. manufacturer's warranty by an additional year, on eligible warranties of three years or less.*

Fraud Protection

Zero Liability Protection means you won't be held responsible for unauthorized charges made with your card or account information.12

* Travel And Purchase Protection: These benefits are available when you use your card. Restrictions, limitations and exclusions apply. Most benefits are underwritten by unaffiliated insurance companies who are solely responsible for the administration and claims. There are specific time limits and documentation requirements. Please refer to your Guide to Benefits for a full explanation of coverages, or call the number on the back of your card for assistance. Marriott BonvoyTM is not responsible for the benefits described in the Guide to Benefits.

W BARCELONA, SPAIN
Marriott Bonvoy (trademark) logo. List of hotels: LUXURY – Edition (registered trademark). The Ritz-Carlton. The Luxury Collection. St. Regis. W Hotels. JW Marriott. PREMIUM – Marriott. Sheraton. Marriott Vacation Club (registered trademark). Delta Hotels. Westin. Le Meridien. Renaissance (registered trademark) Hotels. Autograph Collection (registered trademark) Hotels. Tribute Portfolio. Design Hotels. Gaylord Hotels (registered trademark). SELECT – Courtyard (registered trademark). Four Points. Springhill Suites (registered trademark). Fairfield (registered trademark). Protea Hotels (registered trademark). AC Hotels (registered trademark) Marriott. Aloft. Moxy Hotels. LONGER STAYS – Home & Villas by Marriott International. Residence Inn (registered trademark). Towneplace Suites (registered trademark). Marriott (registered trademark) Executive Apartments. Element.
Marriott Bonvoy (trademark) logo. List of hotels: LUXURY – Edition (registered trademark). The Ritz-Carlton. The Luxury Collection. St. Regis. W Hotels. JW Marriott. PREMIUM – Marriott. Sheraton. Marriott Vacation Club (registered trademark). Delta Hotels. Westin. Le Meridien. Renaissance (registered trademark) Hotels. Autograph Collection (registered trademark) Hotels. Tribute Portfolio. Design Hotels. Gaylord Hotels (registered trademark). SELECT – Courtyard (registered trademark). Four Points. Springhill Suites (registered trademark). Fairfield (registered trademark). Protea Hotels (registered trademark). AC Hotels (registered trademark) Marriott. Aloft. Moxy Hotels. LONGER STAYS – Home & Villas by Marriott International. Residence Inn (registered trademark). Towneplace Suites (registered trademark). Marriott (registered trademark) Executive Apartments. Element.
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CONTACT US

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We will respond within 4 hours.

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By Telephone

Chase Cardmember Services

Marriott BonvoyTM Consumer Credit Cards:
1-800-338-5960
Marriott BonvoyTM Business Credit Cards:
1-800-346-5538
Collect Call From Outside The US:
1-302-594-8200

Marriott Bonvoy

Guest Services: 1-800-321-7396

Reservations: 1-800-228-2100

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

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There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.

CONTACT US

Secure Email

We will respond within 4 hours.

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NOTE: If you see email or an online screen that you believe is fraudulent, learn how to recognize and report itopens in new window.

By Telephone

Our List of Support Numbers

For Hotel Reservations, Credits and Upgrades:
1-800-542-8680
For Travel Benefits and Credit Card Account Questions:
1-855-896-2222 (TTY: 1-800-955-8060)
For a J.P. Morgan Premier Concierge: 1-877-408-5537
For Marriott Bonvoy Questions and Redemptions: 1-866-922-6882

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payments mailing addressopens in new window.

Dispute a Charge

Cardmembers: Please log inopens in new window to dispute a charge online or use any one of the contact methods listed here.

LEARN MORE opens in new window

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.