southwest premier Cash Credit Card Reviews

Love it

I love to see my reward points increase. I will be travelling more now and my card is a big asset. I am always bragging about my card. The service provided has always been excellent.

Southwest RR

Love my card but want to be able to view statements on line

Worst Credit Card Customer Service Ever

I've had this card for years and years and any issue was a hassle. The straw was when I found that I had a fraudulent charge on my account and their customer service was so horribly unhelpful that I couldn't even believe it. They actually blamed me for the charge and said I had to ... expand link to Read more about this review dispute the charge with evidence, even though I never authorized any charges on this card. They also closed out my dispute claim before I was even able to provide any evidence. If you are looking for a credit card with airline benefits I would definitely look elsewhere. collapse link to Read less about this review

Awesome card

We fly Southwest whenever we can which is most of the time I use my card for everything and we fly on points most of the time Southwest has alwYs related us quite well

My Freedom Card!!!

I used to work for Southwest airlines for 25 years...so it's like having a family member back in my pocket!

love SW card

Very happy with the SW credit care. I use it for my business and personal transactions. Customer service helpful if I am unable to figure out how to make a transaction by computer (I rarely use personal contact).

Don't Think They Have Your Back

I've recently had a dispute. This is not regular everyday shopping. I've never disputed a claim before. An organization is only as good, as when you need to test them. It's like insurance, truly, how good are they, until you need them? My experience with the dispute department is ... expand link to Read more about this review very negative. They are worthless. Don't think they are on your side what so ever. Although, life is a learning experience. These folks are useless. I like the airline points, but that's all you get. I've dealt with the dispute department, they don't care about any situation that you are going through. Not only that, but they waste your time, tremendously. Useless, call an Attorney. collapse link to Read less about this review

Miles add up fast

Always love shopping cause I knew my points would get me miles and miles to travel. TY

Real band for your buck

The southwest card is fantastic because not only is using the point for tickets more bang for your buck but the different deals and and earning options make it an A+

refer a friend

I sent in a "refer a friend". It has been more than a week and they still have not gotten an email from Chase that refers to my invitation. They have gotten other invites from Chase for a VISA card but not one that mentions my name. What is taking so long to generate an invitation. ... expand link to Read more about this review It should be almost immediate! collapse link to Read less about this review

5 star now

This is my second attempt at sending a invitation to a "Friend". First time failed and do not know why......hope this one works.

never any problems-great benefits

Where are my Anniversary Points

I was supposed to get Anniversary points on my November statement. First Chase outsourced representative told me there was a known glitch and then Supervisor wasnt aware of any issues at all but told me it could take 8 more weeks to get points into my account. Another rep said points ... expand link to Read more about this review would show up in December with no reason why. Chase needs to get its act together. Three reps AND three different responses and none of them satisfactory. collapse link to Read less about this review

VISA will please ya!!

My airline Southwest is very generous with points on my Visa card. I love my card and Southwest! They are my #1 choice for flying and my Visa card is accepted at more place then other cards. Get this card!!

satisfactory

satisfactory

Can change flights

I love using the rapid rewards points to book my flights because I can change them if need arises without any penalties & get all my points back. No charge. I just wish I could use points to take my dog in her crate.

The only card I use.

This is my favorite card to use because you get a reward on every single purchase that you make. As an avid Southwest customer, this card allows me to go on more trips than I normally would. Highly, highly recommend!

Card on Hand Value

Chase S/W is a valuable card to have on hand when you need cash, purchases, meals, but mainly for travel. Southwest Airlines is my favorite. Miss my peanuts!! Maybe have them on board for those that request them??? Thanks, for the wonderful attention you train attendants to give the ... expand link to Read more about this review traveler collapse link to Read less about this review

Excelente

Muy buena experiencia, no cobran por cambios de vuelo, puedes levar 2 maletas gratis y un bulto de mano. Buen servicio y el personal muy atento.

the only way to travel

Love my Southwest card. We charge everything! Of course we pay it off every month too. With the miles we earned we travel alot!!! From Florida to Costa Rica and more. Never had a problem with Chase.