Chase Freedom Credit Card Reviews

I HIGHLY recommend this card!

You can't beat the benefits and customer service that come with this card. I suggest to all of my friends and family that they use it. It has been our main credit card for many years now and I literally have ZERO complaints!

Chase Freedom Review

So this card was probably good during its time however it may be replaced by the new Chase Freedom Flex card. It falls flat when it comes to the anything else category as one can only earn one percent cash back on everything else. The Unlimited beats it there and Citi Double Cash. ... expand link to Read more about this review Additionally, the card is limited on rotational categories to get anything higher than a one percent cash back. Would like to see more percent cash back on everything else the Chase Freedom Flex still does not improve on this. It would not be bad to also add a percentage for gas. Discover Chrome is beating the card in this category. collapse link to Read less about this review

Best

Sorry Excuses. Very Sad.

I am shocked and greatly disappointed with Chase. I never expected an issue with receiving a back our money, when our flights were cancelled and the airline credited us back nearly $2K. Addiitonally, received other credits from travel services. We counted on receiving that money back ... expand link to Read more about this review and need it dearly, either via transfer or check from Chase. However, they refuse to allow me to keep a balance on the card and are unwilling to return funds to me for the credit from our flights. I'm so greatly disappointed in Chase. collapse link to Read less about this review

Five Star

Security code

You sent me a new card last month and the security code is 666. I do not accept this card. Send me another or cancel this card.

Switch banks ?????

Every time there is a problem, you people cancel the card, without letting me clear due payments up first. I do not yet have a new card or number to proceed paying auto-pay bills ! Rather irritating !

good

please lower my interest rate

My interest rate is too high even though I pay my bill on time each month.

need updated card due to expire 6/20

card will go out of date within 60 days, whats the holdup on a new card? 6/20

Simply the Best...

Ive been a customer of Chase Bank for years and I've always wanted a credit card and was very very very excited when I was finally approved for a card. I was over the moon, actually. I received a great credit line and Chase has always been there for me, no matter what. I love pulling ... expand link to Read more about this review out my Chase Freedom card and actually feel pride when I do. I have another card, but I absolutely love my Chase Freedom card and would love to try the Preferred Sapphire card, which is the dream card. But this card is wonderful and it comes highly recommended with an easy to follow website and setting up payments is very easy too. Much easier than my other card from another company. Chase is THE go-to company for a great credit card, with a great rate. Thanks! collapse link to Read less about this review

Bad service

My account was closed! without a word from Chaser! I got a call stating my bill was overdue, I never got the statement, I called my bank and the new bill came the due date was for the 15th of April I made the payment, and made the late charge, Cause I couldn't speak to anyone, At ... expand link to Read more about this review Chase, Due to the virus. Today I tried to use my card and it was no good! This has never happened to me I pay i Bills on time every time! I feel like not dealing with Chase After this!!!! collapse link to Read less about this review

Your Loyal Cardholders Need Perks Too!

I do like my Chase Freedom card but new members get $200 when they spend $500 over 3 months. What do your already loyal cardholders get? The cashback is nice but it's not that much. I would like $200 every once in a while when I spend $500. Doesn't that seem fair?

What a lie!

So today I read Chase CEO letter about how Chase wants to help its customers. then i look at my Freedom card statement from yesterday and see that on 2/26 they raised the interest rate from 14.24 to 15.99% , and I have excellent credit! Yea, jack up your interest rates Chase CEO, ... expand link to Read more about this review then tell us how much you care! collapse link to Read less about this review

APR TOO HIGH!

I am a longtime customer and am requesting a review of the APR. To date, the response is that I cannot request a review. Chase would rather lose me as a customer than consider a review of the APR!

okay credit card

looking to see if I can close this account and change to a different credit card.

EXPENSIVE, HARD-NOSE, INCONVENIENT

I had this card for 30+ years as It changed hands over the years from First Bank to x to Chase. This is NOW the WORST CREDIT CARD I EVER HAD - hands down: 1. RIDICULOUS INTEREST 2. I had a credit line of $3,200 & the moment I paid off full statement balance, they cut my Credit line ... expand link to Read more about this review down to $500. NO EXPLANATION THAT MAKE SENSE. As I have fluctuating income I was carrying a balance & they were more than happy to collect interest. 3. Totally non-empathetic & non-caring people in Customer Service that are just there to direct traffic & waste time but not address the issues. 4. I am asked to manually sign up for the rewards point repeatedly, very inconvenient & totally unnecessary. Again, a self- serving measure to minimize expenses & benefits. collapse link to Read less about this review

Great cashback credit card

I have had this card for a very long time now and it has served me well. I have never had issues, and time I've had to contact customer support, they have been very helpful. Great cash back categories and benefits.

good

good

Nicw