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HOW TO EARN

using your Marriott Bonvoy BoundlessTM Credit Card

Earn Points

Whether you’re filling up, dining out or anything in between — every purchase you make gets you to your next adventure faster.
6Xpoints
for every $1 spent at over 7,000 hotels participating in Marriott BonvoyTM1
2xpoints
per $1 spent on all other purchases1

Add Users

Add an authorized user (opens new window) to expand your earning potential.6
  • Add cards for family or friends to earn points on all their purchases
  • More earning potential means free nights can be yours even faster
  • More convenience in making payments
  • Users enjoy all the same protection benefits
W BARCELONA, SPAIN
Marriott Bonvoy (trademark) logo. List of hotels: LUXURY – Edition (registered trademark). The Ritz-Carlton. The Luxury Collection. St. Regis. W Hotels. JW Marriott. PREMIUM – Marriott. Sheraton. Marriott Vacation Club (registered trademark). Delta Hotels. Westin. Le Meridien. Renaissance (registered trademark) Hotels. Autograph Collection (registered trademark) Hotels. Tribute Portfolio. Design Hotels. Gaylord Hotels (registered trademark). SELECT – Courtyard (registered trademark). Four Points. Springhill Suites (registered trademark). Fairfield (registered trademark). Protea Hotels (registered trademark). AC Hotels (registered trademark) Marriott. Aloft. Moxy Hotels. LONGER STAYS – Home & Villas by Marriott International. Residence Inn (registered trademark). Towneplace Suites (registered trademark). Marriott (registered trademark) Executive Apartments. Element.
Marriott Bonvoy (trademark) logo. List of hotels: LUXURY – Edition (registered trademark). The Ritz-Carlton. The Luxury Collection. St. Regis. W Hotels. JW Marriott. PREMIUM – Marriott. Sheraton. Marriott Vacation Club (registered trademark). Delta Hotels. Westin. Le Meridien. Renaissance (registered trademark) Hotels. Autograph Collection (registered trademark) Hotels. Tribute Portfolio. Design Hotels. Gaylord Hotels (registered trademark). SELECT – Courtyard (registered trademark). Four Points. Springhill Suites (registered trademark). Fairfield (registered trademark). Protea Hotels (registered trademark). AC Hotels (registered trademark) Marriott. Aloft. Moxy Hotels. LONGER STAYS – Home & Villas by Marriott International. Residence Inn (registered trademark). Towneplace Suites (registered trademark). Marriott (registered trademark) Executive Apartments. Element.
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CONTACT US

Secure Email

We will respond within 4 hours.

SECURE EMAIL FORM

NOTE: If you see email or an online screen that you believe is fraudulent, learn how to recognize and report it.

By Telephone

Chase Cardmember Services

Marriott BonvoyTM Consumer Credit Cards:
1-800-338-5960
Marriott BonvoyTM Business Credit Cards:
1-800-346-5538
Collect Call From Outside The US:
1-302-594-8200

Marriott Bonvoy

Guest Services: 1-800-321-7396

Reservations: 1-800-228-2100

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payments mailing address.

Dispute a Charge

Cardmembers: Please log in to dispute a charge online or use any one of the contact methods listed here.

LEARN MORE

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.

CONTACT US

Secure Email

We will respond within 4 hours.

SECURE EMAIL FORM

NOTE: If you see email or an online screen that you believe is fraudulent, learn how to recognize and report it.

By Telephone

Our List of Support Numbers

For Hotel Reservations, Credits and Upgrades:
1-800-542-8680
For Travel Benefits and Credit Card Account Questions:
1-855-896-2222 (TTY: 1-800-955-8060)
For a J.P. Morgan Premier Concierge: 1-877-408-5537
For Marriott Bonvoy Questions and Redemptions: 1-866-922-6882

Our Mailing Address

Chase Card Services
P.O. Box 15298
Wilmington, DE 19850

NOTE: The mailing address is for correspondence only. Payments should be mailed to the payments mailing address.

Dispute a Charge

Cardmembers: Please log in to dispute a charge online or use any one of the contact methods listed here.

LEARN MORE

There are certain transactions you cannot dispute online, such as payments, adjustments, bank fees and transactions already in dispute.