Common Questions about merchants/categories.
Question number 1Q. What determines whether a merchant falls within a particular rewards category?
Answer to question number 1A. Merchants who accept Visa/MasterCard credit cards are assigned a merchant code which is determined by the merchant or its processor in accordance with Visa/MasterCard procedures based on the kinds of products and services they primarily sell. We group similar merchant codes into categories for purposes of making rewards offers to you. Please note we make every effort to include all relevant merchant codes in its rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won’t qualify for reward offers on purchases in that category. Purchases submitted by you, an authorized user, or the merchant through third-party payment accounts, mobile or wireless card readers, online or mobile digital wallets, or similar technology will not qualify in a rewards category if the technology is not set up to process the purchase in that rewards category.
Question number 2Q. What happens if a merchant charges my Freedom Card for a rewards category purchase after this quarter?
Answer to question number 2A. In order for a purchase to qualify for 5% cash back in this quarter’s rewards categories, the merchant must submit the charges to your credit card by the last day of the quarter. For example, if the merchant charges your card on a different date than you placed your purchase such as the shipping date, delivery date, or installation date, and that date is after the end of the is quarter, the purchase will not earn bonus 5% cash back.
Question number 3Q. What types of purchases qualify for 5% cash back this quarter?Answer to question number 3A. You’ll earn 5% cash back on up to $1,500 in combined purchases spent from October 1 through December 31, 2015 when you use your card for purchases at Amazon.com, Zappos.com, Audible.com and Diapers.com.
Question number 4Q. What types of purchases qualify for 5% cash back in the Amazon.com category?
Answer to question number 4A. All purchases you make at Amazon.com, including digital downloads, Amazon.com Gift Cards, Amazon Fresh orders, Amazon Prime subscriptions, and items sold by third party merchants through Amazon.com’s marketplace are included. 5% cash back does not apply to purchases made at Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.co.jp, Amazon.ca, or any other website operated by Amazon.com, its affiliates and subsidiaries.
Question number 5Q. What types of purchases qualify for 5% cash back in the Zappos.com category? Answer to question number 5A. All purchases you make through the checkout at Zappos.com, including Zappos.com Gift Cards and Zappos.com E-Gift certificates purchased on Zappos.com, are included.
Question number 5Q. What types of purchases qualify for 5% cash back in the Audible.com category? Answer to question number 5A. All purchases you make through the checkout at Audible.com, including gift memberships are included. 5% cash back does not apply to purchases made at Audible.co.uk, Audible.de or Audible.fr
Question number 5Q. What types of purchases qualify for 5% cash back in the Diapers.com category? Answer to question number 5A. All purchases you make through the checkout at Diapers.com, including Gift Cards purchased on Diapers.com, are included. 5% cash back does not apply to purchases made at other Quidsi websites including Soap.com, Wag.com, Yoyo.com, BeautyBar.com, Casa.com, AfterSchool.com, VineMarket.com and Look.com
The listed merchant(s) are in no way affiliated with Chase, nor are the listed merchant(s) considered sponsors or co-sponsors of this program. All trademarks are the property of their respective owner(s).