Common Questions about merchants/categories.
Question number 1Q. What determines whether a merchant falls within a particular rewards category?
Answer to question number 1A. Merchants who accept Visa/MasterCard credit cards are assigned a merchant code, which is determined by the merchant or its processor in accordance with Visa/Mastercard procedures based on the kinds of products and services they primarily sell. We group similiar merchant codes into categories for purposes of making rewards offers to you. Please note we make every effort to include all relevant merchant codes in our rewards categories. However, even though a merchant or some of the items that it sells may appear to fit within a rewards category, the merchant may not have a merchant code in that category. When this occurs, purchases with that merchant won't qualify for rewards offers on purchases in that category. Purchases submitted by you, an authorized user or the merchant through third-party payment accounts, mobile, wireless card readers, online and mobile wallets or similiar technology will not qualify in a rewards category if the technology is not set up to process the purchase in the rewards category.
Question number 2Q. What happens if a merchant charges my Freedom Card for a rewards category purchase after this quarter?
Answer to question number 2A. In order for a purchase to qualify for 5% cash back in this quarter’s rewards categories, the merchant must submit charges to your credit card by the last day of the quarter. For example, if the merchant charges your card on a different date than you placed your purchase such as the shipping date, delivery date or installation date and that date is after the end of this quarter, the purchase will not earn bonus 5% cash back.
Question number 3Q. What types of purchases qualify for 5% cash back this quarter?
Answer to question number 3A. You’ll earn 5% cash back on up to $1,500 spent from January 1 through March 31, 2015 when you use your card for purchases at Grocery stores*, not including Walmart® and Target® purchases, Movie theaters and Starbucks® stores**.
* Does not include purchases made at Walmart®, Target®, discount or warehouse club stores. You will still earn unlimited 1% cash back on these purchases.
** Offer limited to purchases at participating Starbucks® locations, at store.starbucks.com, and through the Starbucks® mobile phone application (including Starbucks Card purchases and reloads). Further details at chase.com/freedom.
The listed merchant(s) are in no way affiliated with Chase, nor are the listed merchant(s)
considered sponsors or co-sponsors of this program. All trademarks are the property of their
Question number 4Q. What types of merchants are in the Chase Freedom Grocery stores category that does not include Walmart® & Target® purchases?
Answer to question number 4A. Merchants in the Chase Freedom Grocery stores category that does not include Walmart® and Target® purchases, includes supermarkets as well as smaller grocery stores. Please note that some merchants that sell grocery items are not included in this category; for example, larger stores that sell a wide variety of goods, such as Target®, Walmart®, discount stores, warehouse clubs, and some smaller merchants such as drugstores and merchants that specialize in only a few grocery items. In addition, please note that purchases made at gas stations operated by merchants who also operate grocery stores are not included in this category.
Question number 5Q. What types of merchants are in the Movie theaters category?
Answer to question number 5A. Merchants in the movie theaters category show motion pictures to an audience, including at drive-in theaters. Please note that theaters that provide live entertainment and merchants that sell and rent movies or provide movie subscription or streaming services are not included in this category. In addition, if you make purchases that are not processed by the merchant in the movie theaters category, the purchase will not qualify; for example food, beverage, or merchandise purchases that do not register to Chase as movie theater purchases.
Question number 6Q. What types of merchants are in the Starbucks® stores category?
Answer to question number 6A. Only purchases made with your Chase Freedom card in-store at participating Starbucks® locations, at store.starbucks.com, and through the Starbucks® mobile phone application (including Starbucks Card purchases and reloads) will qualify. Please be aware that purchases made at Starbucks locations within grocery stores, hotels, or other merchants may not qualify because the purchases may not be identifiable by Chase as having been made at a Starbucks® location.
The listed merchant(s) are in no way affiliated with Chase, nor are the listed merchant(s) considered sponsors or co-sponsors of this program. All trademarks are the property of their respective owner(s).