For service on existing accounts:
More Chase phone numbers
Send a Secure Email
Chase Bank USA, N.A. is the issuer of The Ritz-Carlton Rewards® Credit Card and a subsidiary of JPMorgan Chase & Co.
24-hour J.P. Morgan Premier Concierge Service:
Cardmembers are responsible for the cost of any goods or services purchased through J.P. Morgan Premier Concierge.
A Complimentary Night using your 70,000 Ritz-Carlton Rewards points:
You will receive 70,000 bonus points with this offer, which can be redeemed for a complimentary night stay at any participating Ritz-Carlton hotel. To qualify and receive your bonus, you must make Purchases totaling $2,000 or more during the first 3 months from account opening. ("Purchases" do not include balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that access your account, overdraft advances, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable.) After qualifying, please allow 6 to 8 weeks for bonus points to post to your account. To be eligible for this bonus offer, account must be open and not in default at the time of fulfillment. This one-time bonus offer is valid only for first-time cardmembers with new accounts. Previous and existing The Ritz-Carlton Rewards or Marriott Rewards® Credit Card cardmembers/accounts are not eligible for this bonus offer. If your account is not open for at least 6 months, The Ritz-Carlton and Chase reserve the right to deduct the bonus points from The Ritz-Carlton Rewards account.
Earn Ritz-Carlton Rewards points:
You will earn 5 points for each $1 of Net Purchases charged to your guest room at participating The Ritz-Carlton and Marriott hotels. For participating The Ritz-Carlton and Marriott hotels, see www.ritzcarltonrewards.com and MarriottRewards.com. You will earn 2 points for each $1 of Net Purchases made in any of the following categories: airline tickets - when purchased directly with the airline; car rental agencies; restaurants. Merchants who accept Visa credit cards are assigned a merchant code based on the kinds of products and services they sell. Chase groups similar merchant codes into categories for purposes of making rewards offers to you. Chase makes every effort to include all relevant merchant codes in its listed categories. However, even though a merchant or the items that it sells may appear to fit within a listed category, the merchant may not have a merchant code that falls within that category. Therefore, purchases with that merchant will not qualify for the stated rewards offer on category purchases. For more information about Chase rewards categories, see www.Chase.com/RewardsFAQs. You will earn 1 point for each $1 of all other Net Purchases, including for stays at The Ritz-Carlton Destination Club® locations and for purchase of Charter points or payment of annual membership dues. ("Net Purchases" are purchases of goods and services made by you or any authorized user on your account minus any returns or refunds, and do not include balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that access your account, overdraft advances, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable.) There is no maximum number of points that you can accumulate in the card rewards program. All The Ritz-Carlton Rewards terms and conditions apply. See Rewards Program Rules and Regulations which will be mailed after your account is established.
Upgrade to The Ritz-Carlton Club Level:
Club Level offer valid at participating hotels on up to three paid stays per Account Year using The Ritz-Carlton Rewards Credit Card with a seven night maximum length of stay, subject to availability at time of reservation. ("Account Year" means the year beginning with your account open date through the first statement after the anniversary of your account open date, and each twelve billing cycles thereafter.) E-Certificate is required, is non-transferable, and not combinable with other offers. Not valid on corporate or other promotional rates. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or a failure to provide the stated benefits and services.
$100 Hotel Credit:
Hotel credit available at participating hotels for paid stays using The Ritz-Carlton Rewards Credit Card, when booking this offer and requires a two night minimum length of stay, subject to availability. Credit is non-transferable or combinable with other offers, consecutive reservations in the same hotel are not valid, and advanced reservations are required. Credit must be used during original reservation, no cash back, and may not be applied to room rate or hotel goods or services provided by a third party. Not valid on room rate, alcohol, taxes or gratuities. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the stated benefits and services. Does not apply to group bookings.
Automatic Gold Elite Status:
With this bonus offer you will automatically receive Gold Elite Status your first Account Year as a cardmember. ("Account Year" means the year beginning with your account open date through the first statement after the anniversary of your account open date, and each twelve billing cycles thereafter.) Each Account Year you make Purchases totaling $10,000 or more, including during your first Account Year, you will qualify for Gold Elite Status through December 31 of the following year. ("Purchases" do not include balance transfers, cash advances, cash-like charges such as travelers checks, foreign currency, and money orders, any checks that access your account, overdraft advances, interest, unauthorized or fraudulent charges, or fees of any kind, including an annual fee, if applicable.) Please allow 6 to 8 weeks from account open date for the Gold Elite Status award to be applied to your Ritz-Carlton Rewards account. To qualify for Gold Elite Status your account must be open and not in default at the time of fulfillment. If you do not qualify for this bonus offer, in order to receive Gold Elite benefits you must qualify for Gold Elite Status under the terms of the Ritz-Carlton Rewards program. Only one Ritz-Carlton Rewards Credit Card account per Rewards member (Rewards member must be the primary cardmember on that account) is eligible for the Gold Elite Status award. Chase Bank USA, N.A. is not responsible for offer fulfillment or the provision of or failure to provide the Gold Elite benefits and services.
Complimentary Airport Lounge Access:
Certain terms, conditions and exclusions apply. Please refer to the Terms and Conditions section in the LOUNGE CLUB™ Listing that you will receive upon enrollment. The Ritz-Carlton Rewards® is not responsible for offer fulfillment or the provision of or a failure to provide the stated benefits and services.
$200 Annual Airline Incidentals Credit:
To request a statement credit to apply to qualifying airline incidental net purchase(s) made with your Ritz-Carlton Rewards Credit Card, you must contact J.P.Morgan Priority Services at the number on the back of your Ritz-Carlton Rewards Credit Card within 4 billing cycles of the purchase date. This offer applies only to non-ticket purchases made with merchants that classify their merchant location for Visa in the airline category. We do not determine whether merchants correctly identify and bill transactions as being made in a particular category. However, we do reserve the right to determine which purchases qualify for statement credits. Statement credit will post to your account within 5-7 business days and will appear on your monthly credit card billing statement within 1-2 billing cycles. Qualifying purchases made by authorized users on your account are eligible for statement credits; however, only the obligor on the account, not authorized users, may request statement credits. Maximum statement credit accumulation for this offer is $200 per calendar year. The Ritz-Carlton Rewards is not responsible for offer fulfillment or the provision of or a failure to provide the stated benefits and services.
As the primary cardmember, you will be liable for all account balances. Authorized users will have no financial responsibility for the account. For authorized users, this account will be reported to the credit reporting agencies as an authorized user's account. This could potentially impact an authorized user's credit score. If an authorized user who is the spouse of the primary cardmember is added at the time the account is opened, he/she will not be able to remove the account from their credit bureau report. All correspondence including statements and notifications will be sent to the address listed on the account.
THE RITZ-CARLTON REWARDS® PROGRAM INFORMATION
Points accrued and awards issued are subject to the terms and conditions of The Ritz-Carlton Rewards program. Click here, for complete terms and conditions of The Ritz-Carlton Rewards program, including all redemption values and the list of participating hotels. Terms and conditions of The Ritz-Carlton Rewards program may be modified and services, benefits and participating hotels may be added or deleted at any time without notice to Cardmembers. Individuals whose request for a credit card are not approved will not be enrolled in The Ritz-Carlton Rewards program through this offer, although existing Ritz-Carlton Rewards memberships will not be affected. Additional authorized users will not be enrolled in The Ritz-Carlton Rewards program as a result of this offer. The Ritz-Carlton Rewards points awarded through the use of the authorized user's card will only be credited to the Primary Cardmember's Ritz-Carlton Rewards account.
Employees of The Ritz-Carlton Hotel Company, L.L.C., and Marriott International, Inc., and their subsidiaries are ineligible to participate in The Ritz-Carlton Credit Card Rewards program and are ineligible to earn points with The Ritz-Carlton Rewards Credit Card.
0% Intro APR Credit Cards
No Annual Fee Credit Cards
Balance Transfer Credit Cards
All Rewards Credit Cards
Browse All Credit Cards
» Ultimate Rewards
» Credit Card News
» Cardmember Agreements
Secure & Fair Enforcement for Mortgage Licensing (SAFE ACT)
- Home Disclosure Act (HMDA)
Equal Housing Lender